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Be Positive: A Guide for Managers (Better Management Skills) by Phil Clements

By Phil Clements

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The important thing is that the way you define success and failure will not necessarily be the way others define them. So, as a manager, it is important that you accommodate other views of success and failure as well. What does this mean in the examples above? Brian got a degree, and although it may have not been what he wanted, to graduate after a poor start educationally can hardly be defined as a simple failure. If you were Brian’s manager, it would be entirely right to stress the positive aspects of what he had achieved.

The fact is that success and failure are not always what they seem, and what is certain is that people define them in different ways. The important thing is that the way you define success and failure will not necessarily be the way others define them. So, as a manager, it is important that you accommodate other views of success and failure as well. What does this mean in the examples above? Brian got a degree, and although it may have not been what he wanted, to graduate after a poor start educationally can hardly be defined as a simple failure.

This is based on the principle that peace is not just the absence of war – it is something much more substantial than that. The fact is that being positive sometimes costs. This is particularly so in your role as manager when there will be times when you feel far from positive, but that feeling will be far from the way those you manage are feeling. You will owe it to them to suppress your own need in favour of theirs. It would be all too easy to take the comfortable route out and adopt a neutral, non-commital position, but as a manager more is expected of you.

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